AT
ANDISWA T

1 reviews | Active since Jan 2016

04 Jan 2016, 11:02

********** POLICIES

Three policies are deducting from my bank account which I never took up with Old Mutual and for which I never gave authority to deduct premiums from my bank account. I have been dealing with an Old Mutual branch as well as their call center and based on my response from them they are not taking my problem seriously. My issue is that as Old Mutual does not seem to take my problem seriously and is not investigating who **********ly opened these policies under my name, they could be busy opening more policies and I am not a rich person who can afford to pay all the policies this specific person is opening under my name. <br> <br> I need assistance for all my money to be paid back to me and for the person that is **********ly opening these policies to be investigated and legal action taken against them.

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Replies (1)
Old Mutual
Old Mutual's reply04 Jan 2016, 11:23
Official
Hello andiswatiti,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards

Nicolette Du Toit
Complaints Management