********** money maker ****

It was 2010 when I took policy from old mutual. And they used to do debit order. they will debit by the way their like. Sometimes twice a month. I can’t even reverse it Because of my traveling work. I have to email bank agents. There it will take a month and month. That’s why I have to do eft by myself. On the 13-14 January 202I I received email from old mutual that said my policy is behind of R1900. I have to contact them immediately or go to branch. I was surprise because every month I paid full amount of R735.18.

I respond their email but no one contacting me again. On the 26 I went on their branch westreet Durban the lady who been assist me did all updating in front of me and contacting them in their head office while I’m still there. That’s how I get to know my other money old mutual keep it in their account. If I pay R 735.18 they only shows for one policy that pays R535.18. R190 for other policy feel up on their account.

Then The lady told me they will contact me soon they done updating in their side. Guess what even today nobody contacting me. On the 30 January 2012 I did eft as usually and sand them proof of payment.

Today I received email from them that told me policy lapsed. Their needs R598.50 to reinstate the policy. How can policy that paid every month lapsed. It it not a *****. This ****** for old mutual are money maker ****s. Imagine how many people are facing same challenge I face. If old mutual can’t bring all my funds up to date. I will publish them to all via media and network. Also report them to ombudsman. I need justice on my policies