********** FUNERAL POLICY

I was sold a funeral policy back in 2007/8 by MANGO 5 Call centre. This was for R30 000 Cover for R79/month. This has been deducting from my bank account since then with a reference number (OM ALTS -***5M). Upon wanting to get funeral documents I contacted the bank to locate who is deducting this money from my account and the bank came back and said it was OLD MUTUAL. I called Old Mutual and after 3 months of investigation they discovered this policy was not theirs. I then contacted MANGO 5 CALL CETRE in CAPE TOWN who originally sold me the funeral policy. They then said I need to contact the actual funeral policy provider to get details. Fatal exercise and then I contacted the actual call centre agent who sold me the policy whom I happened to still have details for and he told me that this was for METROPOLITAN LIFE. Metropolitan LIFE did not know me as well, searched with everything of mine. Call centre agent (LIZO JAFTA) suggested I take this mater to the next level since he no longer works there. Please kindly assist me to get back my money that has been deducted from my account since 2007/8 as per my story.<br> <br> Thank you in advance.<br> Zikhona Ndhlovu <div><br></div><div><em>(Supplier name changed from Metropolitan Life to Old Mutual by Hellopeter.com)</em></div>