KMEN
Katlego Mojalefa Edwin Ntsutle

1 reviews | Active since May 2022

19 May 2022, 13:37

********** denitt

Old mutual is a ***** company withdraw my savings and akaed the debit to be stopped l. But I was debited money from my. Account. I called the service with advisors is Terri le unprofessional they even hangup calls on client thats how bad it is. I want my refund before close of business. I called last week was advised the money will be in account in five days it now 10 days. My number is *** Asap

0
Replies (3)
Old Mutual
Old Mutual's reply19 May 2022, 13:51
Official
Dear Katlego 

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management

Best regards,

KMEN
Katlego Mojalefa Edwin Ntsutle's update19 May 2022, 13:54
Reviewer Update
I need my money in account before close of business otherwise il open ola case on bank ***** against old mutual. I can't wait another 10 days
Old Mutual
Old Mutual's reply19 May 2022, 14:29
Official
Dear Katlego

We have requested further details via email, ***. Please could you respond to the email.
Thank you.

Regards
Thabiet Mintin
Old Mutual Complaints Management 

Best regards,