NM
Nancy M

1 reviews | Active since Sept 2020

09 Sept 2020, 03:52

********** DEDUCTION ON MY SALARY ADVICE

Old mutual is deducting money on my salary without my permision. I donot have a funeral policy with old mutual. I contacted its head office and they said they cannot assist me I can only be assisted in branches. I went to one of its branches and I was told they can only cancel the policy they cannot tell me who opened the policy on my behalf and they cannot pay back the money they deducted on my salary. Even this month the policy is still there on my salary advice they havent cancelled it.

0
Replies (2)
Old Mutual
Old Mutual's reply09 Sept 2020, 08:52
Official
Dear Nancy Mmbi

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards

Brent Sellidon
Old Mutual Complaints Management
NM
Nancy M's update09 Sept 2020, 09:11
Reviewer Update
How soon can you get back to me?