PR
Prithiraj R

1 reviews | Active since Apr 2018

05 Apr 2018, 04:04

********** debit order

Every month Old mutual **********ly deducts money from my account. I did do a investment with this company because of the same reason of unauthorized debit orders. Every time I do a reversal of money to my account, I got to pay for the cost of reversal. Somebody is *****ing my money.. This company needs to investigate this cos there are others out there that this is happening to.

0
Replies (2)
Old Mutual
Old Mutual's reply05 Apr 2018, 07:50
Official

Dear Prithiraj

Thank you for the review.

We apologise for the inconvenience caused. We will investigate and resolve with you directly.

Regards

Brent Sellidon

Old Mutual Complaints Management

Best regards,

Old Mutual
Old Mutual's reply18 Apr 2018, 11:52
Official

Dear Prithiraj

I refer to our communications and your discussions with the area. We apologise for the incorrect debit order that went off your account and confirm that this has been cancelled. Please contact us, should you require any further assistance.

Regards

Carol Olckers

Complaints Management

Best regards,