AV
Albert V

1 reviews | Active since Aug 2020

11 May 2021, 06:19

********** Behavior

I want to know how can you open a funeral cover in my name without me giving you consent to do so. And you ignore my emails. I want to know how are opened that funeral cove. I also need to open a ***** case because someone at your company must have singed that application form pretending to be me and you are deducting money from my salary for something I don't want. I wil claim every sent you ***** from me and for legal charges

0
Replies (2)
Old Mutual
Old Mutual's reply11 May 2021, 06:21
Official
Dear Albert V

Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
 
 Regards
 Thabiet Mintin 
 Old Mutual Complaints Management 
AV
Albert V's update11 May 2021, 06:29
Reviewer Update
Please. Check who has opened that policy and close that policy.

Someone also called me asking if I want to take that policy and it wil cost me that much than said no I don't want.

It's scary that someone at your company can so easily open up policies in other people's names without then give you consent.