TB
Thule B
1 reviews | Active since Apr 2021
15 Mar 2023, 08:39
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I'm 2021 January 03 I lost my mom,both me and her we were using old mutual,so when she passed on I reported and claim at Field street branch,to my surprise they create another policy and debit my late mom bank that I was told that it's closed but they were debiting the money until march this year and I enquire no response until this date
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Replies (1)Old Mutual's replyOfficial
15 Mar 2023, 08:41Dear Thule
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply15 Mar 2023, 08:41
Official
Dear Thule
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
