TB
Thule B

1 reviews | Active since Apr 2021

15 Mar 2023, 08:39

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I'm 2021 January 03 I lost my mom,both me and her we were using old mutual,so when she passed on I reported and claim at Field street branch,to my surprise they create another policy and debit my late mom bank that I was told that it's closed but they were debiting the money until march this year and I enquire no response until this date

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Replies (1)
Old Mutual
Old Mutual's reply15 Mar 2023, 08:41
Official
Dear Thule

We are sorry to hear about the service experienced. We will investigate and contact you directly to assist. 

Regards 
Thabiet Mintin 
Old Mutual Complaints Management