1 reviews | Active since Sept 2018
********** AND ***** WITH ABSOLUTE PATHETIC SERVICE
I have been waiting for my provident fund payment for more than 8 weeks now. Old mutual keeps telling me SARS hasn't taxed payment as yet but I called SARS this morning and they told me they have taxed me and everything is done on their side all Old Mutual needs to do is payment. I call Old mutual but I'm being sent from pillar to post and no one is giving me a straight answer. i have already logged this complaint on hello peter about the pathetic service i am getting from old mutual, next i will go to social media and expose them. they probably want to do *****. how can you send my documents to SARS twice already whereas its already being taxed and SARS has confirmed that. THIS IS UTTER BULL. I WANT MY MONEY. THIS MONEY DOESNT BELONG TO OLD MUTUAL, ITS MY MONEY THAT I WORKED FOR.
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
A complaints assessor will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
A complaints assessor will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
