*****ers

Sometime 2017 I opened investment account with old mutual. debit order was taken last day of the month. An amount that was taken from my account was R254.00 on a monthly base. Old mutual decided not to take the money from my account in 2019. I received a letter September 2019 from then saying my policy has laps. I called them and I was told is too late to pay it. This years after lockdown as they lost their customers. An advisor called me to upgrade my policy I asked her which policy was she referring to? She never said anything. I then received text from old mutual that say I can claim my years benefits. On the text the was a link to register on their website to see my yearly benefits. Guess what, the policy show I was paying R98 monthly not R254.00 and I have less that R100 available.

I have send an email to their inquiry over a week but no one has called me.

All I want is what I saved for two years coz they decided to stop my policy march 2019 when I started this investment march 2017. This was not a funeral policy.

South African's these insurance companies are not right. That is why the was a family that to a die person to old mutual doors.