***** from Old Mutual

I have/had a life and disability cover with old mutual, Monday i checked my payslip only to find out the my cover has been terminated, I went to the branch and the lady there told me that i need to contact the person that i assisted me with opening them as they cannot see the policy on the system. I found out yesterday when i called Old Mutual, that the lady is no longer working there. So basically no one will help me and Old Mutual has been debiting from my Persal for 3 years and now no one wants to account for it