JM
Jacqueline M
1 reviews | Active since Sept 2015
03 Jun 2019, 13:59
***** CASE NOT INVERSTIGATED WELL
My money has withdrawn from my Old mutual banking account. I reported this to the branch. I waited for their respond for 3 month. I was told I was the one who made the withdrawals because the card and the pin number was with me. At the time of the withdrawal I was at work. I even made affidavid from the police station. The amount withdrawn was R4000.
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Old Mutual's replyOfficial
04 Jun 2019, 10:56Dear Jacqueline
We received your review of 3 June 2019.
We are sorry to hear about your service experience. We are referring the matter to our Old Mutual Finance complaints department.
They will contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply04 Jun 2019, 10:56
Official
Dear Jacqueline
We received your review of 3 June 2019.
We are sorry to hear about your service experience. We are referring the matter to our Old Mutual Finance complaints department.
They will contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management