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Hi there, I have opened a policy in December if I am not mistaken, I have however since cancelled this. I called in and was advised to email a written letter requesting cancellation, I have done so. So please explain why funds is still leaving my account. I will request the funds from my bank however this is an inconvenience and comes with a charge on my behalf as now my other debit orders are going unpaid. This is unprofessional and I will not be doing business with you anytime soon. Please be sure to cancel whatever you have open on your side.

Kirsten Roubain