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<p>Four months ago I was called by my financial advisor who asked me if I wanted to take out a policy. I immediately said no as I could not afford another policy and did not need any additional policy. She then told me that I must just take the policy and she will cancel it within 5 days and no money will be deducted from my account. After much persistence I agreed on the condition that no money should be deducted from my account. I have never signed any documents authorising my account to be debited, however 3 months later almost R7000 was deducted from my account. After the first month of Old mutual **********ly deducting from my account my financial advisor told me to reverse it at the bank and I did so. However the subsequent months I did not have the time to do this. Old mutual is committing ***** by *******ly deducting from my account without authorisation. Till today I still don’t know what policy this is. I am calling my financial advisor every week about this I am getting told this will be sorted out every week and no penalties or fees will be deducted as I did not even sign for the policy. I am getting **** to every week for the past 4 months. I will now be reporting Old mutual to the FSB. I am not your personal ***gy bank that you can just withdraw money from whenever you like. This is *******. This amount needs to be paid back with interest for three months at Prime rate. I will not accept any excuses.</p>