FM
Fanie M
1 reviews | Active since Aug 2010
26 Mar 2019, 12:41
Follow up on settlement
I lodged a claim as a beneficiary of the deceased policy id no ****** and to date no further update is worth coming with regard to the processing and settlement of the claim. May I get a courtesy call and hear how far the processing is. I have bills to pay caused by the deceased funeral arrangements.
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
26 Mar 2019, 13:20Dear Fanie
We received your review of 26 March 2019.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 26 March 2019.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply26 Mar 2019, 13:20
Official
Dear Fanie
We received your review of 26 March 2019.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 26 March 2019.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
FM
Fanie M's updateReviewer Update
28 Mar 2019, 14:00Good day
I am eager waiting to hear what you have to say
FM
Fanie M's update28 Mar 2019, 14:00
Reviewer Update
Good day
I am eager waiting to hear what you have to say
FM
Fanie M's updateReviewer Update
28 Mar 2019, 15:28Thank you for the communication I can now breathe a sigh of relief
FM
Fanie M's update28 Mar 2019, 15:28
Reviewer Update
Thank you for the communication I can now breathe a sigh of relief