TW
Thabiso W
1 reviews | Active since Feb 2024
24 Feb 2025, 21:27
Fogged funeral cover
Someone from Old Mutual opened a funeral cover for me without my concern. I went to Groblersdal branch to log a complaint three weeks, they told me that they going to call me even today still waiting for their call. I do not know who signed the forms. Please assist, I need answers and I want my money back.
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Old Mutual's replyOfficial
25 Feb 2025, 07:36Good day Thabiso,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply25 Feb 2025, 07:36
Official
Good day Thabiso,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,