TM
Tsholofelo M

1 reviews | Active since Oct 2020

09 Mar 2023, 07:15

Fighting for my Refund

I joined a investment policy and cancelled it within the cooling off period yet my debit order went through on the 24th Febuary 2023, they sent me a refund form to fill they have been ignoring my emails and the line is forever busy

0
Replies (1)
Old Mutual
Old Mutual's reply09 Mar 2023, 07:23
Official
Good day Tsholofelo 

We received your review of 9 March 2023.

We apologise for your service experience . We will investigate this matter and contact you to resolve . 

Kind regards 

Old Mutual Customer Complaints 

Best regards,