LDW
Lee-Andro De Wee
1 reviews | Active since Nov 2023
11 Feb 2025, 13:50
Feedback on claim taking more than 5 weeks
I submitted a claim in December 2024 already . Received an Email on 31 December 2024 that it will take up to 3 business days to complete disinvestment. 5 weeks later and still waiting…The complaints department is USELESS
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Old Mutual's replyOfficial
11 Feb 2025, 14:06Good day Lee-andro,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply11 Feb 2025, 14:06
Official
Good day Lee-andro,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management