BM
Babalwa M
1 reviews | Active since May 2019
15 May 2026, 12:24
Feed Up
Received an email that my policy has been cancelled, Yes, I missed one payment and settled the amount. I need my policy to be reinstated, It was by luck for my call to be answered today, being transferred from point A to Z with no help, agents with sick attitude.
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Old Mutual's replyOfficial
15 May 2026, 12:41Good day Babalwa M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply15 May 2026, 12:41
Official
Good day Babalwa M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management