Fed up with Old mutual

kindly cancel my policy .... I am paying a premium but u can’t furnish me with an updated policy schedule and your consultants says I must go to ur branch to cancel. when you signed me up you promised service but now I have to do the administration I question should I loose a loved one is this the pain that am going to through. I have tried to call several times asking why am I being deducted on different dates but now one is able to help me.

Please cancel my policy and furnish me with proof of cancellation. If am not staying closer to ur brunches I can’t be help but when u take money in my account it’s possible over the phone and u can’t send me the policy documents so what am I paying for ?