SR
Senzo R
1 reviews | Active since Oct 2013
03 Feb 2026, 08:35
Falsely listed with SAFPS
In 2021 I was wrongly listed by Old Mutual for *****ulent documents, in that same year I misplaced my Identity document with a ATM machine withdrawn statement. So whoever attempted to make that loan used my identity *****ulent. I contacted old Mutual several times and they insist that I attempted to take the loan. Mind you I was unemployed and couldn't have risked my identity to do such. Im currently struggling to open bank accounts due to this listing and to even obtain employment
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Old Mutual's replyOfficial
03 Feb 2026, 08:50Good day Senzo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply03 Feb 2026, 08:50
Official
Good day Senzo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management