1 reviews | Active since Jan 2021
False discount
I had a loan with old mutual and my account was handed over to fusion credit WFS.
I was owing an amount of R7000, this company approached me and offered me a discount. Month end of June I was supposed to pay to pay R200 which I couldn't pay due to having financial problems. The issue now is that today I received a call notifying me that i am owing R700, I was under the impression that I only have a balance of R200 that i need to pay on the 15th of August then after this R200 they'll give me a paid up letter.
I'm angry that the discount that they've been offering is actually a false discount and I feel like I have paid more than what I am owing. I am sorry but the only amount I am willing is R200. I have other debts as well that i need to tackle. I did not run away from my debts and I feel like you are taking advantage honestly.
We are sorry to her about the service experienced. We investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management
Best regards,
We are sorry to her about the service experienced. We investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management
Best regards,
