DM
Dino M

1 reviews | Active since Oct 2010

20 Apr 2015, 14:39

False Cover for 6 years

I have my portfolio with Old mutual since 2009, and since the passing on of my advisor I had no correspondence from Old Mutual. I decided to get a quotation from Liberty whereby I was advised that I am categorised as a regular smoker according to my portfolio with old mutual. Evidently I have been paying excess premiums as a smoker would normally pay more than a non smoker. I have not smoked a cigarette in my life and have been ********** for 6 years!

0
Replies (1)
Old Mutual
Old Mutual's reply20 Apr 2015, 15:19
Official
Hello dino1,

Thank you for bringing this matter to our attention. We shall investigate this matter and contact you directly to resolve.

Kind regards
Thabiet Mintin
OMEM CST Complaints Management