SN
Senzo N
1 reviews | Active since Jun 2024
01 Oct 2025, 17:27
Failure to pay back instalments on *****ulent policy cy reported cy
Old mutual is failing to repay instalment paid on *****ulent policy.
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
01 Oct 2025, 17:40Good day Senzo
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply01 Oct 2025, 17:40
Official
Good day Senzo
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
SN
Senzo N's updateReviewer Update
01 Oct 2025, 19:04What you are doing is called ****ming. I submitted all the required documents on the 31st of July 2025. However, you still refuse to pay my claim.
SN
Senzo N's update01 Oct 2025, 19:04
Reviewer Update
What you are doing is called ****ming. I submitted all the required documents on the 31st of July 2025. However, you still refuse to pay my claim.
Old Mutual's replyOfficial
02 Oct 2025, 08:46Good day Senzo
We fully understand your frustration and can assure you that we are following up regarding this.
Regards
Old Mutual Complaints Management
We fully understand your frustration and can assure you that we are following up regarding this.
Regards
Old Mutual Complaints Management
Old Mutual's reply02 Oct 2025, 08:46
Official
Good day Senzo
We fully understand your frustration and can assure you that we are following up regarding this.
Regards
Old Mutual Complaints Management
We fully understand your frustration and can assure you that we are following up regarding this.
Regards
Old Mutual Complaints Management