FAILURE TO CANCEL & REFUND MY POLICIES

GOOD DAY<br> THIS COMPLAINT SERVES TO INFORM OLD MUTUAL THAT MY NAME IS EBRAHIM CHOONARA & I HAVE BEEN TRYING & SENDING DISINVESTMENT FORMS TO EVERY ONE AT THE SERVICE & ADMIN DEPARTMENTS TO HAVE MY POLICIES CASH UP & MONIES REFUNDED TO ME BUT HONESTLY I HAVE NO JOY . TODAY A MAIL CAME FROM A LADY TASNEEM FROM SOME DEPT TELLING ME ALL THE DOCS SENT IN ARE INCORRECT & NEEDS TO BE SIGNED IN THE PRESENCE OF AN ADVISOR OR SOMETHING SO I ASKED HER WHY HASNT ANY BODY FROM THE BUNCH OF *********** PEOPLE THAT I HAVE DEALT WITH FOR THE LAST 2 WEEKS INFORMED ME OF THIS .<br> I REQUIRE YOU TO PLEASE ASSIST ME WITH GETTING THESE POLICIES OF MINE SORTED OUT & MY MONIES REFUNDED TO ME AT ONCE .BUT PLEASE NOTE THAT I AM VERY DISSGUSTED WITH OLD MUTUALS SERVICE AS I HAVE BEEN A CLIENT FOR MORE THAN 10 YEARS & THIS IS THE WAY THEY OPERATE BY TAKING MY MONTHLY VERY EASY & TIME TO RETURN IT SEEMS TO BE DIFFICULT.<br> REGARDS<br> EBIE