kN
khosi N
1 reviews | Active since Feb 2015
25 Feb 2015, 14:22
failure to adhere to their present promise
On 12 February 2015 I went to surrender my policy and I was told that it will take 7 working days to deposit the money into my account. This never happened and I phoned the client service and I was told they don't know when will I get paid as the branch is still processing it.
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Old Mutual's replyOfficial
25 Feb 2015, 15:07Hello sangez,
Thank you for bringing this matter to our attention. We shall investigate this matter and contact you directly to resolve.
Kind regards
Thabiet Mintin
Thank you for bringing this matter to our attention. We shall investigate this matter and contact you directly to resolve.
Kind regards
Thabiet Mintin
Old Mutual's reply25 Feb 2015, 15:07
Official
Hello sangez,
Thank you for bringing this matter to our attention. We shall investigate this matter and contact you directly to resolve.
Kind regards
Thabiet Mintin
Thank you for bringing this matter to our attention. We shall investigate this matter and contact you directly to resolve.
Kind regards
Thabiet Mintin