Failed to provide good service

I have emailed and faxed our complains to old mutual and it has been a month without response.<br> Majita Social Club would like to lay a complain about the service that we have received thus far. We are disappointed by the quality of the service rendered, if any, by the consultant assigned to our social club. In the advent of TCF we find it disturbing to say the least that your company representative failed to give us appropriate service and support as we deserve.<br> We are looking at extending the membership of the club to include the Meadowlands community at large and our needs are continuously changing and are reflective of this intent.<br> We also have a number of concerns that needs to be addressed and we do not have anyone that can help us. We will very much appreciate if we were to be provided with a competent consultant who will assess our needs appropriately. It will be ideal that the club's executive meets with this individual within this week, not later that the 30th of May 2015.<br> In 2012 when we launched our Club, we had a representative from Old Mutual who came and addressed us. His name is Tokkie Andrew. This individual truly failed us and we do not want to continue with him.