WC
Willem C
1 reviews | Active since Feb 2016
11 May 2022, 14:23
Failed Cancelation and Continued Debit Order
I have moved my Retirement Annuity to Sanlam and the cancelation was sent on 2022/03/24 by Sanlam yet a debit order in May went off and nobody seems to respond properly to the mail for my refund. I tried calling yet nobody answers
I want this resolved immediately!
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Replies (1)
Old Mutual's replyOfficial
11 May 2022, 14:24 Good day Willem Conradie
We received your review of 10 May 2022.
We apologise for your service experience. We will investigate this matter and contact you directly to resolve.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
We received your review of 10 May 2022.
We apologise for your service experience. We will investigate this matter and contact you directly to resolve.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
Best regards,
Old Mutual's reply11 May 2022, 14:24
Official
Good day Willem Conradie
We received your review of 10 May 2022.
We apologise for your service experience. We will investigate this matter and contact you directly to resolve.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
We received your review of 10 May 2022.
We apologise for your service experience. We will investigate this matter and contact you directly to resolve.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
Best regards,