Extremely very rude facebooking consultant

<p>I went to Old Mutual by Boulders to enquire about a fund that I have . The consultant was constatntly on her phone busy liking pictures on facebook whilst she was helping me. she requested a bank statement with my address and i informed her that Standard bank could not print my address. She kept going on and on and would not give me a chance to speak. Another lady then stepped in and asked what the issue was. After i expalibed my story she then told me that I should just bring proof of residence ( could the consultant not inform me this ? did someone else really have to come and tell me this ? ) I then requested to speak to the manager and was told that he ws not in and i could send my query to ********** i asked if he did not have an old mutual domain email and they said he did not. I then asked the con****ant what her name was and she refused to give me her name. She said I must phone and speak to the manager </p> <p> </p> <p>consultanats really do not need to be rude neither should they assist clients whilst they are busy liking shoes and hair pieces on their phone </p>