MK
Matshidiso K
1 reviews | Active since Sept 2020
28 Sept 2020, 13:18
Extremely upset
I swear Old Mutual must be the worst insurance company i know, for several months i have been trying to simply amend my policy, but im not getting anywhere from the endless unanswered calls to being on hold for 30 min plus to the unattended online chats. This is not how you treat people im paying for this policy and i deserve some recognition i refuse to run after you for a service im paying for
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Old Mutual's replyOfficial
28 Sept 2020, 14:07Dear Matshidiso Kganyago
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply28 Sept 2020, 14:07
Official
Dear Matshidiso Kganyago
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management