ML
Mpho L

1 reviews | Active since Jul 2017

02 Sept 2020, 15:09

EXTREMELY UNHAPPY WITH THE SERVICE

i am extremely disappointed with the service i am receiving from Old mutual. i have recently changed jobs and went to their branches to amend my debit order dates and it seems none of the agents knows what they are doing. I went to about 3 different branches and spoke to about 5 consultants telling me they are calling from the branch in Cape town. None of this people has helped me after 6 months. I am tired of dealing with an unprofessional organization like them and wants all my polices cancelled with the. Clearly they do not appreciate my business.

0
Replies (1)
Old Mutual
Old Mutual's reply03 Sept 2020, 06:19
Official
Dear Mpho Laka

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Thabiet Mintin
Old Mutual Complaints Management