ML
Mpho L
1 reviews | Active since Jul 2017
02 Sept 2020, 15:09
EXTREMELY UNHAPPY WITH THE SERVICE
i am extremely disappointed with the service i am receiving from Old mutual. i have recently changed jobs and went to their branches to amend my debit order dates and it seems none of the agents knows what they are doing. I went to about 3 different branches and spoke to about 5 consultants telling me they are calling from the branch in Cape town. None of this people has helped me after 6 months. I am tired of dealing with an unprofessional organization like them and wants all my polices cancelled with the. Clearly they do not appreciate my business.
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Replies (1)Old Mutual's replyOfficial
03 Sept 2020, 06:19Dear Mpho Laka
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply03 Sept 2020, 06:19
Official
Dear Mpho Laka
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
