IV
Ilse V

1 reviews | Active since Jul 2017

21 Apr 2020, 09:34

Extremely slow service

I've been trying to get a termination quote from GS Enquiries since 9 April. No response to my emails (only automated mails) and no answer when i call!! This service is really bad. I'm sure agents are working from home so what is the hold up??

0
Replies (1)
Old Mutual
Old Mutual's reply21 Apr 2020, 11:38
Official
Dear Ilse Visser

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Coleen Aanhuizen
Old Mutual Complaints Management