JF
Johan F
1 reviews | Active since Dec 2020
17 Dec 2020, 15:54
Extremely poor service
They are not interested in customer service. They do not reply to mails. Their telephonic customer service is basically non-existent as one waits for almost an hour and when someone answers, they just cut you off. I am begging for service but don't get any. Will definitely NOT recommend them
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Replies (1)
Old Mutual's replyOfficial
17 Dec 2020, 18:24Dear Johan
Thank you for the review.
We apologise for any inconvenience caused.
We will resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for the review.
We apologise for any inconvenience caused.
We will resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply17 Dec 2020, 18:24
Official
Dear Johan
Thank you for the review.
We apologise for any inconvenience caused.
We will resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for the review.
We apologise for any inconvenience caused.
We will resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management