Extremely poor service

Good Day Old Mutual,

I am extremely dissatisfied with this level of service for the past few weeks now.

You guys keep on sending the same generic email with no real feedback this is actually pathetic. My previous employer as a corporate client of old mutual have you guys made an attempt to contact them as they state that the consultants at old mutual are giving incorrect information and all contributions were/ up to date.

This is really useless assistance from Old Mutual and the fact that a client has to go back and forth and beg for feedback, you'll do not take any accountability to seeing a query through to completion just the same email response constantly.