bP
brendin P
1 reviews | Active since Jan 2015
21 Oct 2025, 10:02
Extremely poor service
Extremely poor service from Ntombizethu Lerato Mngeni (Senior Administrator: Superfund Disability | GROUP ASSURANCE PRODUCTS). i spoke to her on Friday the 17/10/2025 & she promised to email the withdrawal details but she didn't. i called in yesterday morning the 20/10/2025 & she apologized & assured me that she would email the details yesterday but she hasn't. today the 21/10/2025 i called over 10 times this morning but she doesnt take my calls!
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Old Mutual's replyOfficial
21 Oct 2025, 10:26Good day Brendin,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Oct 2025, 10:26
Official
Good day Brendin,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management