1 reviews | Active since Sept 2020
Extremely DISGUSTING Service
Good day i have to write a review as the service me and my mother in-law received was totally disgusting as we got there and my mum in-law was honest advising in advising the lady named Mpho Xaba that she sneezed twice that morning, Mpho further denied her access to the premises and allowed the guy behind us who was clearly sick and coughing aloud in-front of her access to the premises, further more could not assist us as her cell phone banking was blocked she made us call the call center where i uncured a cost of almost 70 of airtime just to unblock her cell phone banking further more we needed to take a taxi and go to another branch just to get assistance. this service sucked big time and both me and my mother in-law are considering on closing our accounts with Old Mutual because of this disgusting service received by the above mentioned Mpho Xaba at your Lenasia Branch.
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Please note that i am still awaiting feedback on this matter.
Regards
Kev
Please note that i am still awaiting feedback on this matter.
Regards
Kev
