TS
Thomas S
1 reviews | Active since Jun 2010
02 Jul 2015, 07:48
EXTREMELY Bad Service and Feedback....
In the last month (June 2015) I have contacted Old Mutual telephonically to get forms to do an early surrender of my retirement annuity policy, as well as forms for an interim change of beneficiary.<br> <br> Lucid promises made by the operator both times on the other side that I would receive the necessary forms by email during the day.<br> <br> HAHAHAHAHAHA...<br> <br> Sounds like an attorney or insurance broker...lies and more lies.<br> <br> No forms, no contact, nothing from their side!!!!<br> <br> This is a truly sad state of affairs for a company that I once supported and liked. <br> <br> Now I will not even permit them to sweep the street in front of my fence.
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Replies (1)Old Mutual's replyOfficial
02 Jul 2015, 07:58Hello grumpyowl,
Thank you for bringing this matter to our attention. We will investigate this and be in contact with you.
Regards
Nicolette du Toit
Complaints Management
Thank you for bringing this matter to our attention. We will investigate this and be in contact with you.
Regards
Nicolette du Toit
Complaints Management
Old Mutual's reply02 Jul 2015, 07:58
Official
Hello grumpyowl,
Thank you for bringing this matter to our attention. We will investigate this and be in contact with you.
Regards
Nicolette du Toit
Complaints Management
Thank you for bringing this matter to our attention. We will investigate this and be in contact with you.
Regards
Nicolette du Toit
Complaints Management
