Exceptional Service and Quickened turnaround
I requested a refund of a canceled policy that debited, send an email yesterday around 17hrs, this morning i got the refund. This is exceptional service, quickened turnaround time.
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Old Mutual's replyOfficial
07 Aug 2019, 08:57Dear Tlhone
Thank you for telling us about the excellent service you have received.
This is certainly good to hear and this information has been shared with management of our Group Schemes team.
We appreciate the effort taken to share this story with us.
Kind regards
Liesl Kerchhoff
Old Mutual Complaints Management
Thank you for telling us about the excellent service you have received.
This is certainly good to hear and this information has been shared with management of our Group Schemes team.
We appreciate the effort taken to share this story with us.
Kind regards
Liesl Kerchhoff
Old Mutual Complaints Management
Old Mutual's reply07 Aug 2019, 08:57
Official
Dear Tlhone
Thank you for telling us about the excellent service you have received.
This is certainly good to hear and this information has been shared with management of our Group Schemes team.
We appreciate the effort taken to share this story with us.
Kind regards
Liesl Kerchhoff
Old Mutual Complaints Management
Thank you for telling us about the excellent service you have received.
This is certainly good to hear and this information has been shared with management of our Group Schemes team.
We appreciate the effort taken to share this story with us.
Kind regards
Liesl Kerchhoff
Old Mutual Complaints Management