RM
Reholegile M
1 reviews | Active since Sept 2023
12 Aug 2025, 15:10
Exceptional service and courteousness appreciated
I have never seen such Ubuntu, and courteousness. Old Mutual is not just a business but it specializes in building and serving families and beyond as we had a challenge when we where doing our funeral claims but what we considered an issue they resolved as per our request and more. Now i see why our late parents trusted them. Wow we are still shocked. There claim process is hassle free as long as you have all requirements of course. @Rachel very kind Lady.
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Old Mutual's replyOfficial
12 Aug 2025, 15:26Hi Reholegile
Thank you for your positive feedback and 5-star rating. We appreciate you taking the time to share your experience.
We’re pleased to hear that our team was able to support you during the claims process and that the service met your expectations. At Old Mutual, we aim to ensure our processes are efficient and respectful, particularly during sensitive times.
Your recognition of Rachel’s assistance is greatly appreciated and will be shared with her and the broader team.
Thank you once again for your trust.
Regards,
Old Mutual Complaints Management
Thank you for your positive feedback and 5-star rating. We appreciate you taking the time to share your experience.
We’re pleased to hear that our team was able to support you during the claims process and that the service met your expectations. At Old Mutual, we aim to ensure our processes are efficient and respectful, particularly during sensitive times.
Your recognition of Rachel’s assistance is greatly appreciated and will be shared with her and the broader team.
Thank you once again for your trust.
Regards,
Old Mutual Complaints Management
Old Mutual's reply12 Aug 2025, 15:26
Official
Hi Reholegile
Thank you for your positive feedback and 5-star rating. We appreciate you taking the time to share your experience.
We’re pleased to hear that our team was able to support you during the claims process and that the service met your expectations. At Old Mutual, we aim to ensure our processes are efficient and respectful, particularly during sensitive times.
Your recognition of Rachel’s assistance is greatly appreciated and will be shared with her and the broader team.
Thank you once again for your trust.
Regards,
Old Mutual Complaints Management
Thank you for your positive feedback and 5-star rating. We appreciate you taking the time to share your experience.
We’re pleased to hear that our team was able to support you during the claims process and that the service met your expectations. At Old Mutual, we aim to ensure our processes are efficient and respectful, particularly during sensitive times.
Your recognition of Rachel’s assistance is greatly appreciated and will be shared with her and the broader team.
Thank you once again for your trust.
Regards,
Old Mutual Complaints Management