ML
Moipone L

1 reviews | Active since Aug 2009

13 Sept 2019, 10:13

Excellent turnaround time and service

I just would like to give a BIG THANK YOU to Old Mutual for their exceptional service. I submitted my claim to them with all the required documentation. The claim was processed and paid within 48hrs as per their commitment on the contract. They have really lived up to what they promise. This is the first where I am dealing with an insurer and claiming hassle free. A BIG THANK YOU Old Mutual. I will continue to be your customer and will recommend your products to my family and friends. Well done on keeping your promise to your customers.

0
Replies (1)
Old Mutual
Old Mutual's reply13 Sept 2019, 11:33
Official
Dear Moipone

We are extremely proud to know that our Claims Department assisted you in a manner that is in keeping with the service Old Mutual wishes to provide. 
I have shared your sentiments of thanks with Management.

Old Mutual would like to thank you for remaining a loyal customer.
Regards

Liesl Kerchhoff
Old Mutual Complaints Management