KK
Kwandile K

1 reviews | Active since Dec 2018

26 Jul 2021, 10:41

excellent service

I would like to appreciate the lady by the name of Thembisa Sidlai from ODL MUTUAL, She is so humble, willing to assist, listens to a clients query, and also down to earth, with a lot going on in this world we definitely need more people like her she is definitely an asset to the company, she assisted me with warmth and love and i felt valued as a client, she resolved my query in a minutes after going on for like such a long period dealing with different people failing to resolve my issue finally it is sorted, I was on the edge of cancelling my policy with you guys but she rescued me very well, We even had a personal chat about this pandemic we facing in the whole world, WELL DONE THEMBISA SIDLAI.

0
Replies (1)
Old Mutual
Old Mutual's reply26 Jul 2021, 10:54
Official
Dear Kwandile K

Thank you for the review.

This is certainly great to hear. We will definitely share this with Thembisa and her management team.

Thank you for taking the time to write this review.

Regards
Thabiet Mintin'
Old Mutual Complaints Management