AP
Anthea P

1 reviews | Active since Dec 2018

21 Aug 2023, 18:29

EXCELLENT SERVICE AMAZING

Wow ,Old Mutual has not DROP THEIR OUTSTANDING service, I would like to thank the Disability claims department for an outstanding service, every time I called while they were dealing with my claim, they always had a KIND WORD to encourage me that to take it Step by Step in my recovery, wish some companies can handle service like this to clients, they really had empathy and speaking to the agents while struggling wish Mental health issues really made me feel valued, in the manner they spoke to it was 10 stars, especially Ms N. Smith , Thank you Old Mutual Disability claims department...the turnaround time was another painless process... WELL DONE ,KEEP UP THAT GOOD VALUES

0
Replies (1)
Old Mutual
Old Mutual's reply21 Aug 2023, 18:58
Official
Dear Anthea

This is certainly great to hear. We will definitely share this feedback with the Management team. 

Thank you for taking the time to provide this feedback. 

Regards
Thabiet Mintin 
Old Mutual Complaints Management