CB
Charl B

1 reviews | Active since Nov 2017

12 Jul 2019, 13:12

Excellent Service

I went to Old Mutual Branch in Mokopane for assistance with my policy. I did not even wait 5 min for someone to help me. Piet, the gentleman at the reception, was very friendly and greeted me with a smile and told me to sit and any consultant who is available will help me. Piet told me I can go to consultant 6.

Abel Mohlake, the consultant who helped me, was so professional and he was very friendly and assisted me very fast.

It is service like this and people like these 2 gentlemen which makes it worth going to an institution and use the service. Thank you once again. I appreciate it.

0
Replies (1)
Old Mutual
Old Mutual's reply15 Jul 2019, 12:40
Official
Good day Mr Bergh

Thank you for making the time to tell us about the excellent service you received from Piet and Abel Mohlake. 

I will be sure to pass this message to their manager. Thank you once again for the feedback. Old Mutual treasures your loyal support.
Kind regards

Liesl Kerchhoff
Old Mutual Complaints Management 

Best regards,