IN
Irene N

1 reviews | Active since Jan 2014

22 May 2015, 15:32

Excellent customer service Juan-Louis van der Riel

What an amazing experience! From when I got the first call from Louise to Juan-Louis's visit to the call I just got from the Sister to do our medical....the service has been absolutely outstanding. So friendly and interactive. Awesome service, efficient, professional and lots more. Juan-Louis gave brilliant advise and was very upfront and helpful. He didn't just want to sell me a product, but make sure my individual needs are met and exceeded. Thank you all so much to the team. Keep up the great job.

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Replies (1)
Old Mutual
Old Mutual's reply22 May 2015, 16:26
Official
Hello IreneNel1973,

We are extremely proud to know that Juan-Louis van der Riel assisted you in a manner that is in keeping with the service Old Mutual wishes to provide. I have shared your sentiments of thanks with him and his senior. Old Mutual would like to thank you for the effort taken to share this story with us.

Best Wishes
Nicolette du Toit
Old Mutual Client Services Team