Excellent customer service during lockdown
I would just like to say that I had a very pleasant experience with consultant MURAAD SAYED. Thank you for your prompt service, I appreciate it a lot. You were VERY helpful, you made me feel very calm throughout your service, you handled everything very well and in a very well-mannered way. That made a HUGE difference, in fact, it makes an even bigger difference during this time so really, well done, you're great your job and I think that theres a lot of people in your in your industry could learn a thing or two from you. Thank you so much for your help!
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Replies (1)Old Mutual's replyOfficial
24 Apr 2020, 08:46Dear Angelis
Thank you for sharing this experience with Old Mutual.
We are extremely proud to know that Muraad assisted you in a manner that is in keeping with the service Old Mutual wishes to provide.
I have shared your positive feedback with Muraad and his manager.
Old Mutual treasures your loyal support.
Warm Regards
Liesl Kerchhoff
Old Mutual Complaints Management
Thank you for sharing this experience with Old Mutual.
We are extremely proud to know that Muraad assisted you in a manner that is in keeping with the service Old Mutual wishes to provide.
I have shared your positive feedback with Muraad and his manager.
Old Mutual treasures your loyal support.
Warm Regards
Liesl Kerchhoff
Old Mutual Complaints Management
Old Mutual's reply24 Apr 2020, 08:46
Official
Dear Angelis
Thank you for sharing this experience with Old Mutual.
We are extremely proud to know that Muraad assisted you in a manner that is in keeping with the service Old Mutual wishes to provide.
I have shared your positive feedback with Muraad and his manager.
Old Mutual treasures your loyal support.
Warm Regards
Liesl Kerchhoff
Old Mutual Complaints Management
Thank you for sharing this experience with Old Mutual.
We are extremely proud to know that Muraad assisted you in a manner that is in keeping with the service Old Mutual wishes to provide.
I have shared your positive feedback with Muraad and his manager.
Old Mutual treasures your loyal support.
Warm Regards
Liesl Kerchhoff
Old Mutual Complaints Management
