1 reviews | Active since Dec 2016

23 Apr 2020, 17:13

Excellent customer service during lockdown

I would just like to say that I had a very pleasant experience with consultant MURAAD SAYED. Thank you for your prompt service, I appreciate it a lot. You were VERY helpful, you made me feel very calm throughout your service, you handled everything very well and in a very well-mannered way. That made a HUGE difference, in fact, it makes an even bigger difference during this time so really, well done, you're great your job and I think that theres a lot of people in your in your industry could learn a thing or two from you. Thank you so much for your help!

0
Replies (1)
Old Mutual
Old Mutual's reply24 Apr 2020, 08:46
Official
Dear  Angelis 

Thank you for sharing this experience with Old Mutual.

We are extremely proud to know that  Muraad assisted you in a manner that is in keeping with the service Old Mutual wishes to provide.
I have shared your positive feedback with Muraad and his manager.

Old Mutual treasures your loyal support.

Warm Regards

Liesl Kerchhoff
Old Mutual Complaints Management