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nthabi N
1 reviews | Active since Jun 2017
25 Oct 2023, 09:06
Enquiry added A new enquiry by Old Mutual was added to your October report. ENQUIRY DATE 16th Oct 2023 ORGANISATION NAME Old Mutual
I called Old Mutual a few weeks ago to ask them to change my debit order date to later as I had resigned from my previous position. I was told that it was not possible to do that as Im only left with 2 months to pay off my loan. To my surprise I now have an enquiry for a loan on my credit profile. Is this how Old mutual does Business ???? Can you please remove the enquiry on my credit profile as I had not requested for a loan or any of your products
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Replies (1)Old Mutual's replyOfficial
25 Oct 2023, 09:15Good day Nthabi
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Old Mutual's reply25 Oct 2023, 09:15
Official
Good day Nthabi
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
