LM
Lwazi M
1 reviews | Active since Oct 2013
10 Mar 2021, 23:54
Enquire about premiums
I have covered my mother in law XT Ngculu in March 2020 but she passed away in June 2020. I ddnt go immediately to claim the premiums but I went there in September. Old Mutual refunded me with only R184 a single premium whereas they were deducting from my persal up to September. Please assist
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Old Mutual's replyOfficial
11 Mar 2021, 09:26Good day Lwazi
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply11 Mar 2021, 09:26
Official
Good day Lwazi
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,