KT
Kabelo T
1 reviews | Active since May 2020
09 Oct 2023, 21:53
Energy
The People at Mmabatho mega city branch are not professional. I wanted to make a claim and they told us no one can help because the person who was supposed to help was on lunch.
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Replies (2)
Old Mutual's replyOfficial
10 Oct 2023, 05:22Good day Kabelo
We received your review on Hellopeter. We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards Shannon Wentzel
Old Mutual Complaints Management
We received your review on Hellopeter. We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards Shannon Wentzel
Old Mutual Complaints Management
Old Mutual's reply10 Oct 2023, 05:22
Official
Good day Kabelo
We received your review on Hellopeter. We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards Shannon Wentzel
Old Mutual Complaints Management
We received your review on Hellopeter. We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards Shannon Wentzel
Old Mutual Complaints Management
KT
Kabelo T's updateReviewer Update
17 Oct 2023, 07:39We have rent ro pay , we have school to pay and we are not getting any help from you guys. It's been 7 days since the claim has been forwarded to you guys and to ven think yesterday you said nothing has been done yet is disappointing. What is the turnaround time for the claim ?
KT
Kabelo T's update17 Oct 2023, 07:39
Reviewer Update
We have rent ro pay , we have school to pay and we are not getting any help from you guys. It's been 7 days since the claim has been forwarded to you guys and to ven think yesterday you said nothing has been done yet is disappointing. What is the turnaround time for the claim ?