CP
Craig P
1 reviews | Active since Nov 2016
20 Aug 2026, 12:21
Endless Robot calls and I am already a customer???
Please can you stop calling me daily with your Robot Calling system wanting me to insure with Old Mutual. I am already with you guys at Old Mutual and have been for years (House Holders, Car and Motorcycle). Don't understand why you are continuously calling daily? Take me off your call/marketing list please. It is getting to be enough and now I see I block your number and you come through on another number....WHY?
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
20 Aug 2026, 13:50Good day Craig,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply20 Aug 2026, 13:50
Official
Good day Craig,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
CP
Craig P's updateReviewer Update
31 Aug 2026, 11:37And you keep on calling me?????? WHY?????
CP
Craig P's update31 Aug 2026, 11:37
Reviewer Update
And you keep on calling me?????? WHY?????
Old Mutual's replyOfficial
31 Aug 2026, 12:43Good Day Craig,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply31 Aug 2026, 12:43
Official
Good Day Craig,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management