1 reviews | Active since Jun 2016

20 Jun 2016, 08:28

Empty Promises from Belinda Manton

<p>I've been dealing with someone by the name of Belinda Manton since the 12 May 2016, it is a horrible experience!!! I have to constantly call her because she doesn't get back to me when I email her, when I do call her I'm lucky if she decides to answer the call. I'm trying to disinvest money from one of my policies with them and she told me last week that payment can be expected shortly... Needless to say, I'm still waiting!!</p> <p> </p> <p>I need this to be escalated.</p> <p> </p> <p>Her details are as follows:</p> ********** (email)</p> <p> ********** (cellular)</p> <p>021 ********** (telephone)</p>

0
Replies (2)
Old Mutual
Old Mutual's reply20 Jun 2016, 09:02
Official

Hi Lamar,

Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.

Kind regards

Belinda Hunt

Complaints Management

Old Mutual
Old Mutual's reply31 Aug 2016, 15:15
Official

Dear lamar-louw

I have received confirmation from the branch that payment was made on this case.

Kind regards

Belinda Hunt